It is so easy to enter the awards this year. Our Info Guide will guide you through the initial stages of the judging process. It will help you to complete the best written submission possible to maximise your chances of getting through to the finals.
Sometimes we do not have to look further than our own doorstep for
inspiration and motivation. Our aim will be for a no Waffle, no Sales
Pitches just Straight Talking from the industry Subject matter Experts. Find out more
The Contact Centre Management Group is a body of like-minded professionals and organisations that are committed to developing Contact Centre services in South Africa. The Professional Body for Contact Centres is recognised by the South African Qualifications Authority (SAQA).
The CCMG offers companies that are members an opportunity to be assessed and recognised for their good business practice in five categories.
A designation confirms publically, to your employer and mostly to
yourself, what your current worth is in the workplace. In many ways a
designation is even better then a qualification.
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Attendance at the CCMG monthly events and participation in the online
forums, provides a great opportunity to learn from industry experts and
keep up-to-date with new developments. The CCMG brings together
participants from all industry sectors to learn about best practice
improvement, professional career development, and to examine tools and
techniques to enhance the customer experience, while improving the
business bottom line.
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Does Your Company Provide Solutions for the Contact Centre Industry? Are You Looking for a Trusted Partner to Help you Instantly Access the Exclusive Community of South African Contact Centre Decision Makers?
We are grateful to our Members and Sponsors
THE PROFESSIONAL BODY of the Contact Centre Industry in South Africa
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