The Professional Body
of the Contact Centre Industry
in South Africa

Organisations Benefits

CCMG membership benefits for organisations

Organisations operating in the Contact Centre industry can gain multiple benefits from CCMG membership as they will access:
  • best-practices exchange, through workshops, conferences, showcases at members only rates.
  • hot issues and latest trends in the industry
  • support in the review of relevant laws and acts
  • priceless resources for employee, leadership and efficiency improvement
  • right of use of the CCMG membership logo on their corporate website as a point of difference from competitors
  • database of high quality professional staff for recruitment, reducing the risk of business failure, or reputational damage.
Align your brand with CCMG, the trusted professional body of the Contact Centre industry and to differentiate your solutions at a time when the Contact Centre landscape is changing and companies are desperately looking to improve efficiency.

Membership for employees can increase a sense of worth and being valued; and may reduce staff turnover and absence rates.

CCMG membership for Organisations catering to the Contact Centre industry opens numerous opportunities to contact potential clients. The company, brand, product or services will benefit from CCMG`s massive marketing and publicity campaigns for events designed to attract large numbers of qualified delegates and visitors. Solutions can be showcased at workshops, conferences and other events for impactful 1 on 1 interactions with decision makers.