The Professional Body
of the Contact Centre Industry
in South Africa

Member Options

Please Note: If you are applying for Individual Membership for your critical skills visa, You have to have worked in a contact centre or you are going to work in a contact centre in South Africa. The CCMG is the professional Body for the Contact Centre in South Africa and can only recognise or verify people that are going to work in a contact centre.

  • Individual Membership is open to individuals who wish to make a bigger commitment to their Contact Centre careers and the overall success of their organisation. An individual membership is available at a cost of R 600.00 per annum.
  • Professional Membership is open to individuals who wish to make a bigger commitment to their Contact Centre careers and the overall success of their organisation. A professional membership is available at a cost of R 3000.00 per annum.
  • Corporate Membershipis open to organisations who wish to enroll twenty or more members. Membership benefits are similar to those of a professional membership, with a sliding scale of discounts depending on the number of members. Corporate member discounts are offered as follows:
    • 15% discount for 20+ members
    • 20% discount for 30+ members
    • 25% discount for 50+ members