The Professional Body
of the Contact Centre Industry
in South Africa

Member Benefits

Key Membership Benefits

The CCMG provides a platform where contact centre professionals can network and interact with national and international industry peers and experts.

The many benefits include:
  • Access in-depth local expertise through the CCMG’s repository of research, whitepapers, case studies and other resources
  • Attend CCMG Advisory and Networking Forums to meet and discuss issues specific to the Contact Centre industry while connecting with professionals in your region
  • Discover how other organisations and professionals balance the challenges they face
  • Enhance your ability to drive your contact centres effectiveness
  • Grow your business through CCMG networking opportunities
  • Master pertinent management techniques to achieve a world-class contact centre
  • Take home lots of ideas for improving your operation today and into the future