Why you want a Designation
In the Contact Centre Industry, the idea of a designation to manage the demand in changing skills was designed to manage this skills evolution on a step-by-step basis.
A designation confirms publically, to your employer and mostly to yourself, what your current worth is in the workplace. In many ways a designation is even better then a qualification.
The following SAQA approved designations are awarded by the CCMG;
for the list of cancelled Designations