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The Contact Centre Management Group

WE HAVE MOVED AND SETTLED INTO BOTH OF OUR NEW OFFICES,
IN RANDBURG AND CAPE TOWN!

On 1st November we moved into beautiful offices at:
Randburg: Continuity SA, 308 Kent Avenue, Randburg
Tel: 011 438 6590, Fax: 011 781 3886
Cape Town: 12 Amaryllis Street, Gordons Bay, Tel: 021 856 3871
Our coffee tastes good, our company is great; we’d love you to pop in and be welcomed by the Team!



Compete for South Africa in the 2012 Contact Center World Awards to benchmark, compete and represent the nation's best. Entries close on 31st Jan 2012. www.ContactCenterWorld.com/worldawards

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become a member

The Contact Centre Management Group

CCMG members have access to a range of services that enable professional advancement and success. These services are provided through a number of relevant effective media, facilitating ease of access. These include, but are not limited to, monthly regional events, an online networking forum for knowledge exchange, access to research reports, whitepapers and information resources.

WE HAVE MOVED AND SETTLED INTO BOTH OF OUR NEW OFFICES,
IN RANDBURG AND CAPE TOWN!

On 1st November we moved into beautiful offices at:
Randburg: Continuity SA, 308 Kent Avenue, Randburg
Tel: 011 438 6590, Fax: 011 781 3886
Cape Town: 12 Amaryllis Street, Gordons Bay, Tel: 021 856 3871
Our coffee tastes good, our company is great; we’d love you to pop in and be welcomed by the Team!



Compete for South Africa in the 2012 Contact Center World Awards to benchmark, compete and represent the nation's best. Entries close on 31st Jan 2012. www.ContactCenterWorld.com/worldawards

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latest news

Holiday tunes

20 Dec 2011

“Take the Calls” (to the tune of “Deck the Halls”) Take the calls, the queue’s exploding Fa la la...read more

SAP pledges support for CCMG

9 Dec 2011

SAP Africa pledges its support of the Contact Centre Management Group's (CCMG) aim to promote the contact centre industry in...read more

upcoming events

Strong leaders leading strong teams - Kwa-Zulu Natal

8 Feb 2012

Our first event of the year in Kwa-Zulu Natal ! The most difficult part in any endeavor is taking the...read more

A New Look at Leadership - Cape Town

15 Feb 2012

Our first event of the year in Cape Town! The most difficult part in any endeavor is taking the...read more

opinion poll

key membership benefits

The CCMG provides a platform where contact centre professionals can network and interact with national and international industry peers and experts. The many benefits include:Access in-depth local expertise through the CCMG’s repository of research, whitepapers, case studies and other resources Attend CCMG Advisory and Networking Forums to meet and discuss issues specific to the Contact Centre industry while connecting...read more

refer a member

The CCMG will be offering an award to the person who is responsible for the most referral activity. To refer a member, fill in the form below. read more

endorsed events
endorsed events